Reference

Explore the Rules That Govern Your Account

These Terms and Conditions set out the agreement between you and spribe when you open an account, make deposits through UPI, Paytm or PhonePe, and access any part…

Applies to all account holdersCovers UPI, Paytm, PhonePe transactionsJurisdiction-dependent accessUpdated and enforceable from acceptance
spribe Explore the Rules That Govern Your Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, or if you believe your account has been affected by a term you did not receive adequate notice of, contact our support…

Live Chat Start a live chat session directly from your account dashboard for real-time responses on any clause, account restriction, or withdrawal query governed by these Terms and Conditions.
Email Support Send a detailed written query to our support address and receive a clause-referenced written reply within 24 hours, useful for formal disputes or requests to review a specific term.
Help Centre Our Help Centre carries plain-language explanations of key clauses, covering account eligibility, deposit rules for UPI and Paytm, withdrawal timelines, and how to request account changes.
HOW WE MANAGE COMPLIANCE

Browse How spribe Handles Your Account Data

We take our obligations under these Terms seriously and operate several internal processes to ensure your account data, transaction records, and communications are handled correctly throughout the life of your account.

Data Retention Policy

We retain your account data — including transaction records for UPI, Paytm and PhonePe deposits — for the period required by applicable law. You may request a summary of stored data by contacting support in writing at any time.

Cookie Handling

Cookies on spribe.site are used solely for session management, fraud detection, and regional access verification. We do not use cookies to share your personal data with third-party advertisers outside the scope defined in these terms.

Account Security Measures

Your account is protected by two-factor authentication and session-timeout controls. Any suspicious login activity triggers an automatic lock, and you are notified immediately so you can verify access through your registered contact details.

Withdrawal Verification Process

All withdrawal requests are verified against the payment method used for the original deposit — UPI handle, Paytm wallet ID, or PhonePe number — to prevent misdirected funds and ensure the correct account holder receives every payout.

Who to Contact for Changes

To request an account detail change — such as a linked UPI ID or registered mobile number — submit a written request via email support. Changes are processed within 48 hours after identity confirmation under the verification clause of these terms.

Term Amendments and Notice

When we update these Terms and Conditions, we publish the revised version with a clear effective date and notify registered accounts by email. The previous version remains accessible in your account document history for your reference.

Frequently Asked Questions on These Terms

The questions below address what we hear most often about account rights, data handling, payment terms, and how to raise a formal concern. If your question is not covered here, our support team can walk you through the relevant clause directly.

These terms take effect the moment you complete account registration on spribe.site and confirm acceptance. From that point, every action on your account — deposits, withdrawals, gameplay — is governed by the version of the terms active at that time.

No. Access to the spribe lobby, including games such as Mines, Aviator, and Kabaddi Crash, is available only where permitted by your local jurisdiction. It is your responsibility to verify whether participation is lawful in your location before opening an account.

We send an email notification to your registered address before any revision takes effect, clearly stating the effective date. The updated document is also published on spribe.site, and your account history retains the prior version for comparison.

On account closure, we retain your transaction records and identity verification data for the period required by applicable law. You may request a copy of your stored data by submitting a written request to our support email before or after closure.

The verification clause requires that every withdrawal is paid to the same UPI handle, Paytm wallet, or PhonePe number used for your most recent deposit. This prevents funds from being misdirected to an unverified account in the event of any account detail dispute.

You may raise a formal written dispute by emailing our support team, citing the specific clause you contest. We will respond with a written explanation within 72 hours. If you do not accept our response, you retain the right to close your account without penalty.

Yes. A dedicated payment clause within these terms covers minimum and maximum deposit amounts, processing timelines for UPI, Paytm and PhonePe, and the conditions under which a deposit may be held pending identity verification or fraud screening.