Reference

Open your account with clear legal terms

spribe puts account terms, privacy choices, cookie use and wallet-record rules on this legal page so you know what applies before you open your account.

Local-law accessAccount termsPrivacy requestsCookie choices

Explore the lobby Read FAQ

Check where account access is lawful

spribe Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our legal position is simple: we provide access only where local law permits, and your eligibility can change depending on your location, age threshold set by law, identity status and payment route. We may ask for documents when account checks, fraud screening, tax rules, payment partner

1
rules or dispute handling require them. Wallet activity linked to UPI, Paytm, PhonePe or Google Pay is logged so we can reconcile balances, answer your legal requests and investigate unauthorised access reports. If a rule, court order, regulator request or payment partner instruction requires action on
2
an account, we may pause access, verify records or close the account. Nothing on this page removes your rights under laws that apply in India.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST CHANNELS

Reach our legal team with requests

Legal questions need a clear trail, so we keep separate routes for privacy requests, account disputes and payment-record queries.

Legal email Use the legal contact address listed in your account area for privacy rights, terms questions or document requests. Include your registered email, India location and the request type so we can route it correctly.

Account chat When you can access your account, chat helps us confirm identity before opening a legal case. We can mark the chat with a case reference and move sensitive document exchange to email.

Payment dispute path For UPI, Paytm, PhonePe or Google Pay disputes, share the transaction reference, time, amount and bank message. We compare that record with wallet logs before giving a written answer.

RECORD CONTROL

Control your records and account access

Legal handling is part of how we run accounts, not a side process. We separate identity data, cookie data, wallet records and support history so each request can be checked against the…

Identity data

We use identity data to check eligibility, prevent account takeover and answer legal requests. If your name, phone or email changes, ask support for the correction route before creating another account.

Cookie choices

Cookies help keep sessions active, remember language choice and support security checks. You can change browser settings, but some account actions may need session cookies to keep your access safe.

Wallet records

UPI, Paytm, PhonePe and Google Pay references are stored with wallet entries so balances can be reconciled. These records also help us answer payment disputes and meet legal record duties.

Security logs

Login time, device type, IP region and failed access attempts may be kept for account protection. If you report unauthorised access, these logs help us trace the event.

Record storage

We keep account and payment records only for the period needed for legal duties, dispute handling, tax checks and fraud prevention. After that, records are deleted or anonymised where allowed.

Change requests

You can ask us to correct, export or delete eligible data. Some records may need to stay if law, payment rules or an active dispute requires continued storage.

Ask legal questions before you join

Before you open an account, read these answers so you understand how legal access, data requests, wallet records and account checks work. The answers are written for India account holders and do not replace legal advice. If your situation involves a dispute, court order or regulator request, contact us through the legal route inside your account area.

Access depends on local law and is available where local law permits. We may check your location, identity and payment route before allowing account use or continuing access after a legal change.

The account terms, privacy terms, cookie rules and any game-specific conditions apply when you create and use your account. If any local rule conflicts, the rule that protects legal compliance will take priority.

Send a request through the legal contact route and include your registered email or phone. We will verify identity first, then provide eligible account data in a format we can reasonably supply.

Yes, you can request correction of eligible personal data such as name spelling, email or phone details. We may ask for proof before changing records linked to payments, identity checks or disputes.

Payment references help match wallet entries with UPI, Paytm, PhonePe or Google Pay activity. They are also needed for balance checks, disputes, fraud screening and legal record duties.

We may pause access while verifying identity, location, payment records or a dispute. We will tell you what is needed where we can, unless law or a security issue prevents full detail.

Use the privacy or legal contact route shown in your account area. Tell us whether your request is about cookies, account data, wallet records or deletion so it reaches the right team.

Open your account with clear legal terms

Reach our legal team with requests

Control your records and account access

Identity data

Cookie choices

Wallet records

Security logs

Record storage

Change requests

Ask legal questions before you join

01 When can I access the spribe lobby in India?

02 What legal terms apply when I open an account?

03 How do I ask for a copy of my account data?

04 Can I ask you to correct my personal data?

05 Why do you keep UPI or wallet references?

06 What happens if my account is paused for legal checks?

07 Who should I contact about cookies or privacy?

Related Pages